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With the advent of healthcare reform, the business of medicine will undergo more drastic changes than anything in the last century. To contend with these massive changes, physicians must ensure that their practice is up-to-date with regulatory mandates as well as remain on the cutting edge of our specialty. The AOA is the most efficient and cost effective way to keep your administrator and medical staff informed and able to adapt to these changes.

This organization offers otolaryngologist administrators the resources needed to perform optimally in contracting, billing/collection, information management and human resources. Our practice has benefitted from the expertise the AOA provides since 1991. I highly recommend Otolaryngologist members of the AAO-HNS to have their administrators become members and active participants in this association. The strength of our specialty from an administrative practice management viewpoint is dependent upon exceptional educational resources and professional networking; both of which the AOA is expert at providing.

Brent J. Lanier, MD
Central California ENT Medical Group
Fresno, CA


Our practice administrator has been a member of the AOA since 1992. She contributes her success as a practice administrator in part to this membership. Most recently, our group practice submitted an application for a Certificate of Need (CON) for a 100% physician owned ENT ASC – the first in North Carolina. Our practice administrator was able to reach out to three AOA members throughout the United States who have ASC experience. Their input was invaluable to the completion of the CON application and saved our practice thousands of dollars in consulting fees.

Ronald B. Shealy, MD, FACS
Piedmont Ear, Nose & Throat Associates
Winston-Salem, NC

The Association of Otolaryngology Administrators is dedicated to facilitaing prefessional development, networking and education in otolaryngology practice management.

The AOA fosters excellence in professional achievement, leadership in practice management and information to enhance the quality of otolaryngology practice.

We offer a multitude of online member resources, including a job board, discussion forums, and a comprehensive PM Toolkit packed with practice management resources. And you have the opportunity to network with hundreds of fellow ENT administrators from all across the United States.

About the AOA
AOA aspires to be the association of the most visible, valued, and trusted otolaryngology practice management experts, fostering excellence in the professional achievement, leadership in practice management, and information to enhance the quality of otolaryngology practice.
Otolaryngology physicians alone or through their Practice Administrators or Office Managers can count on the AOA to provide them with resources, education, services and communication regarding issues needed in and impacting otolaryngology practice management.
AOA Membership Benefits
Education Annual Education Conference, Webinars at your workplace, at your convenience, eLearning for you or your office personnel
Practice Resources Otolaryngology Benchmarking Survey, Otolaryngology Salary Survey, Online policies, procedures, job description, and forms, Clinical Support Staff Manual and Updates
Certification Certification in Otolaryngology Practice Management (COPM), Self Assessment Tool, Professional and personal growth
Communications Monthly e-newletters, Content rich website, Legislative alerts and timely regulation updates, Quarterly Oto's Scope magazine
Practice Management Resource Library
Clinical: Consent Forms, Policies and Procedures, Forms, Sample Reports
Financial: Billing, Collections, Credentialing, Business Development, Policies and Procedures
Human Resources: Training -HIPAA -OSHA, Forms, Job Descriptions, Evaluation Forms, Recruitment, Policies and Procedures, Physicians
Operations: New Physician, New Office/Moving, Ancillary Services, Medical Records, Front Office
COPM - Certification in Otolarynology Practice Management
Defining excellence in today’s otolaryngology practice manager.

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